Community Placement and Case Management (CPCM) Programmee
1
FORWARD
2
TABLE OF CONTENTS
3
GLOSSARY
4
INTRODUCTION
4.1
Overview and Principles
4.2
Scope of the Manual
4.3
How to Use this Guide
5
THE GROUNDWORK: LAYING THE PROGRAMME FOUNDATION
5.1
Programme Snapshot
5.1.1
The Case Management Process
5.1.2
The Community Placement Process
5.2
Getting the Right People
5.2.1
Description
5.2.2
Personnel
5.2.3
Case Management Supervision and Reporting
5.2.4
Handover or Case Manager Transition
5.3
Capacity Building
5.4
Personnel Self-care: Debriefing and Reflecting on Practice
5.5
Storage of Information
5.6
Accountability and Continuous Improvement
5.6.1
Monitoring and Evaluation
5.6.2
Continuous Improvement
5.6.3
Complaints Mechanism
6
WORKING WITH STAKEHOLDERS
6.1
Working with Children
6.2
Working with Interpreters
6.3
Working with Partners
7
THE CASE MANAGEMENT PROCESS
7.1
Phase 1: Referral Process
7.2
Phase 2: Screening Process
7.3
Phase 3: Rapport Building and Intake Process
7.3.1
Rapport Building Process – The first meeting
7.3.2
Intake Process
7.4
Phase 4: Assessment Process
7.5
Phase 5: Rapport Building and Care Planning
7.5.1
Rapport Building
7.5.2
Care Planning
7.6
Phase 6: Implementation of the Care Plan or the Intervention Phase
7.6.1
Coordination of Referrals with Service Providers
7.6.2
Implementing Interventions
7.6.3
Safety: Protection from Abuse, Maltreatment and Neglect
7.6.4
Stability and Permanency: Family Reunification or Establishing Family Links
7.6.5
Stability and Permanency: Alternative Placement of Care
7.6.6
Stability and Permanency: Legal Protection
7.6.7
Stability and Permanency: Longer-term Durable Solutions
7.6.8
Child Well-being: Material Well-being
7.6.9
Child Well-being: Physical Health
7.6.10
Child Well-being: Emotional and Mental Health
7.6.11
Child Well-being: Education
7.6.12
Child Well-being: Adequate Housing
7.6.13
Child Well-being: Relationships and Support Systems
7.6.14
Child Well-being: Risk and Safety
7.7
Phase 7: Monitoring and Reassessment
7.8
Phase 8: Termination and Case Resolution
7.8.1
Durable Solution (Resettlement or Repatriation)
7.8.2
Family Reunification
7.8.3
Aging out
7.8.4
Client voluntary termination
7.8.5
Termination by the organization
7.8.6
Upon the death of the child
8
THE COMMUNITY PLACEMENT PROCESS: FOSTER CARE
8.1
Introduction
8.1.1
Definition
8.1.2
Key Stakeholders
8.1.3
Minimum Standards of Care in Foster Care
8.2
Foster Care Process
8.2.1
Screening of Foster Parents
8.2.2
Intake of Foster Parents
8.2.3
Training
8.2.4
Selection
8.2.5
Matching
8.2.6
Placement: Orientation and Rapport Building
9
CONCLUSION
10
ANNEXES
10.1
LIST OF ANNEXES
10.2
Annex 1: SUKA Society Child Protection Policy and Agreement
10.3
Annex 2: Confidentiality Agreement
10.4
Annex 3: Supervision Tool and Case Management Checklist for Case Managers
10.5
Annex 4a: Suggested General Self-care Framework
10.6
Annex 4b: Suggested Debriefing Framework after an Incident
10.7
Annex 5: Complaints/Filing Grievances Form
10.8
Annex 6: Do’s and Don’ts of Child Friendly Interviewing
10.9
Annex 7: Guide to Working with Interpreters
10.10
Annex 8a: Government/UN Agency Referral Form
10.11
Annex 8b: NGO/CBO Referral Form
10.12
Annex 9a: Programme Screening Tool
10.13
Annex 9b: UASC Arrest and Detention Screening Tool
10.14
Annex 10: Introductory Brief for Case Managers for the Intake Interview
10.15
Annex 11: Client Needs and Risks Intake Form
10.16
Annex 12: Heightened Risk Rating Form
10.17
Annex 13: Programme Admission Form
10.18
Annex 14: Child Trauma Screening Questionnaire
10.19
Annex 15: Client Programme Consent Form
10.20
Annex 16: Client Consent Form – Sharing of Information with other Agencies
10.21
Annex 17: Full Client Individualized Care Plan Template (Excel document)
10.22
Annex 18: Goals Development/Care Plan Template
10.23
Annex 19: Sample Goals Development/Care Plan
10.24
Annex 20: Intervention Referral Form
10.25
Annex 21: Safety Plan and Care Provider Emergency Planning Template
10.26
Annex 22: Tracing, Placement and Family Reunification Tool
10.27
Annex 23: Sample Independent Living House Rules
10.28
Annex 24: Sample Physical Health Assessment Checklist
10.29
Annex 25: Client Medication Chart/Tracker
10.30
Annex 26: Home Visit Checklist
10.31
Annex 27: Case Notes/Monthly Home Visit Template
10.32
Annex 28: Progress Notes Template
10.33
Annex 29: Client Exit Form
10.34
Annex 30: Client Feedback Form
10.35
Annex 31: Sample Termination Letter
10.36
Annex 32: Sample Recommendation Letter
10.37
Annex 33: Key Foster Care Stakeholder Roles and Responsibilities
10.38
Annex 34: Minimum Standards of Care
10.39
Annex 35: Foster Parents Application Form
10.40
Annex 36: Foster Parents Reference Form
10.41
Annex 37: Basic Screening Criteria for Foster Parents in the Programme
10.42
Annex 38: Foster Parents Intake Form
10.43
Annex 39: Trainers Report
10.44
Annex 40: Home Study Report
10.45
Annex 41: Foster Care Agreement Form
10.46
Annex 42: Admission Appeal Form
10.47
Annex 43: Internal Monitoring and Evaluation Framework
10.48
Annex 44: Client Needs and Risks Intake Summary and Proposed Case Action Plan
References
Published with bookdown
COMMUNITY PLACEMENT AND CASE MANAGEMENT (CPCM) PROGRAMME MANUAL FOR UNACCOMPANIED AND SEPARATED CHILDREN (UASC)
References